Customer Service

Shipping & Returns

All orders are custom made to specifications and are non refundable/returnable. Standard delivery is 4-8 weeks provided all fabric is in stock. We make it a priority to ship out orders in a timely fashion, however in the height of season, orders can be delayed as per availability. If immediate attention is needed to process your order please email us and we will make every effort to expedite your order. All expedited orders will incur an up charge of $50.00 handling fee PLUS any additional cost associated with shipping 2nd day or overnight. Payment for any expedited increased fees must be paid in advance by customer before order is shipped out.

Merchandise Total Shipping Charges (US$)

Order Total Shipping Cost
$99.99 or less $16.00
$100.00 - $299.99 $22.00
$300.00 - $399.99 $23.00
$400.00 - $499.99 $26.00
$500.00 or more $29.00


Shipping Surcharge: To ensure your order reaches you safely, additional oversized item surcharge may apply to some heavy or bulky items due to size, weight or special handling required. This item surcharge is in addition to standard shipping rates.